Subscription policy
How subscriptions work
When you choose Subscribe & Save on a product page, you’ll receive that product automatically on the schedule you pick, at 15% off the regular price. Your subscription continues until you cancel.
Billing
Your payment method is charged when you place your first order, and again automatically on each scheduled order date. Each renewal ships on our next shipping day (Monday or Thursday). If the price of your subscription ever changes, we’ll email you before the new price takes effect, and you can cancel before then.
Managing your subscription
You can skip a delivery, change your frequency, swap products, update your payment method or change your address anytime from your account. Log in at happymushroomco.com and go to Manage Subscriptions. Can’t find it? Email us at walker@happymushroomco.com, and we’ll send you a direct link to your subscription portal so you can make changes yourself, or we can make them for you.
Cancelling
You can cancel anytime, with no fees or minimum number of orders, directly from your subscription portal. If you need a link to it, email us and we’ll send one right over, or we can make the cancellation on our end. To avoid being charged for your next order, cancel at least 2 days before your next scheduled order date.
Refunds
Subscription orders follow our standard refund policy. If you’re charged for a renewal you meant to cancel, contact us as soon as possible and we’ll help sort it out.
Questions
Email us anytime at walker@happymushroomco.com.