Refund policy

Our guarantee
Not happy with your supplements? We’ll refund tinctures, kits and Happy Dog Mushroom Powder within 30 days of delivery.

  • Opened: no need to send anything back. Just contact us and we’ll take care of it.
  • Unopened and sealed: we kindly ask that you send it back to us first. You’ll just need to cover return shipping.

Other returns
For all other items, you have 30 days after receiving your order to request a return. To be eligible, the item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase, and to pay for return shipping.

To start any return or refund, contact us at walker@happymushroomco.com. Returns need to be sent to: 2216 Dickerson Road, Reno, NV 89503. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon arrival and contact us right away if an item is defective, damaged, or if you receive the wrong item, so we can make it right.

Non-returnable items
Gift cards can’t be returned. Food and beverage items (The Ritual, chocolate bars and SUM Fungtional) can’t be returned once opened. Please get in touch if you have questions about a specific item.

Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, place a separate order for the new item.

Refunds
We’ll let you know once your refund is approved. For returned items, that’s after we receive and inspect them. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a little longer to post it. If more than 15 business days have passed since we approved your refund, contact us at walker@happymushroomco.com.